• Managed the end-to-end recruitment and onboarding process for both operational and administrative positions, ensuringrecruitment efficiency and delivering an optimal onboarding experience for new hires.
• Supported the redesign of the organizational structure, resulting in better role alignment and improved workforce efficiency.
• Strengthened industrial relations through routine dialogue with union representatives, effectively minimizing potential employeedisputes.
• Partnered with Executives and Managers to prepare HR analytical reports that supported management decisions related to HRpolicies, team effectiveness, and workforce cost optimization.
• Contributed to the improvement of HR policy review processes, ensuring alignment between business objectives and employeewell-being.
• Maintained and processed employee administrative data, including daily attendance, leave, contracts, and exit documentation,with high accuracy and confidentiality.
• Actively supported change and cultural initiatives by promoting open communication and continuous improvement within HRpractices

• Led the full-cycle recruitment and onboarding, enhancing recruitment efficiency and ensuring a seamless onboarding experiencefor new hires.
• Conducted Training Needs Analysis (TNA) and assisted in designing KPI and OKR-based evaluation frameworks, contributedto building a structured performance culture by integrating measurable goals into development initiatives.
• Developed employee engagement programs, including satisfaction surveys and team evaluations, to strengthen collaboration,communication, and a positive workplace culture, created stronger team relationships and improved cross-departmentalcommunication through targeted engagement initiatives.
• Facilitated coaching and mentoring sessions to mediate inteal team conflicts and promote constructive problem-solving withinthe workplace, improved trust and team cohesion by promoting open communication and empathetic conflict resolution.
• Designed and implemented onboarding and orientation processes to ensure new employees adapted effectively to companyvalues, work systems, and performance expectations, enhanced new hire adjustment and retention by creating a structured,values-based onboarding jouey.
• Led the digitalization of HR systems and processes, including attendance, leave management, and employment documentation,resulting in improved efficiency and accuracy in HR reporting.
• Prepared HR analytical reports including attendance, and productivity data, to provide management with strategic insights fordecision-making on compensation and workforce policies, supported evidence-based decision-making by translating HR datainto actionable insights for leadership. 

• Designed leaing materials and training content for client development programs focused on personal growth and professionaleffectiveness, developed engaging and structured content that enhanced participant’s motivation and leaing experience.
• Participated in leaing outcome evaluations by analyzing participant feedback and engagement data to strengthen trainingprogram quality and relevance, supported continuous program improvement through reflective analysis and actionable insightsfrom participant responses.
• Collaborated with cross-functional teams to ensure all training materials were interactive, research-based, and aligned with adultleaing principles, enhance effective teamwork that resulted in more dynamic and evidence-based training modules.
• Contributed to curriculum development, creating frameworks used as the foundation for future corporate training initiatives,supported to establish a standardized curriculum that improved consistency and quality across multiple training programs